Welcome to www.ctipl.co.in (the "Website"), operated by Creation Technics India Pvt. Ltd. ("we," "our," or "us"). By accessing and using this Website, you agree to comply with these Terms and Conditions. If you do not agree with any part of these Terms, please do not use our website.
1. Acceptance of Terms By accessing or using this Website, you acknowledge and agree to these Terms and Conditions and any applicable laws and regulations. Creation Technics India Pvt. Ltd. reserves the right to update these Terms at any time. Your continued use of the Website signifies your acceptance of any changes.
Creation Technics India Private Limited - 5-Day Refund Policy Terms and Conditions
By purchasing and using our products, you agree to abide by these terms.
Eligibility for Refund
The 5-Day Refund Policy applies only to products purchased directly from Creation Technics India Private Limited. This policy is not applicable for purchases made through third-party sellers.
To be eligible for a refund, you must request it within 5 days from the original purchase date. Refunds will only be considered if the reported issue is genuine and impacts the product's intended use.
Requesting a Refund
To initiate a refund, please contact our customer support team at info@ctipl.co.in within the 5-day period.
Provide your original order details and a brief explanation of any issues encountered that affect the product’s usability.
Refund Process
Once your refund request is received and approved, our team will guide you through the return process. You may be required to return the product in its original condition, packaging, and with all included accessories, shipping it to our warehouse. Please note that the shipping cost is non-refundable.
The refund will be processed once we receive the returned product and verify its condition.
Refund Amount
The refund will cover only the product's cost. Please note that 60% of the amount, covering handling, design, and taxes, is non-refundable. Shipping, handling, or any additional fees incurred during the purchase are also non-refundable.
Non-Eligibility for Refund
- Requests made after 5 days will not be accepted.
- Products damaged due to misuse, neglect, accidents, unauthorized modifications, delivery through any third-party services, or any actions beyond normal use are not eligible for a refund.
Processing Time
Once your returned product is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, the refund will be processed to the original payment method within a reasonable timeframe.
Contact Information
For refund inquiries, please contact Customer Support at info@ctipl.co.in.
Modification of Terms
Creation Technics India Private Limited reserves the right to modify or amend these terms and conditions at any time without prior notice.
By proceeding with your product purchase, you acknowledge and accept the Refund Policy as stated above.
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